Logo - Cooper Technologies: Innovate. Execute.

Our mission is to empower our clients to achieve business success by leveraging effective technology and management solutions.

What We Do

We design, build, install, test, maintain, and consult on the best ways to achieve leveraged technological success through effective software design. Put simply, software is a tool that is capable of multiplying the positive results your organizations are able to achieve. Our goal from the beginning is to achieve greater efficiencies and deeper impacts on all levels through merging the strengths of human and machine interactions. We use many tools to achieve our stated objectives among these are multiple code bases and development languages, database design and administration, and useful APIs.

Web backends

  • API design
  • API architecture
  • API implementation
  • Graph architecture

Data engineering

  • “Big data” tailored/custom architecture setup
  • ETL
  • Reporting
  • Data integrity

How We Work with You

Specifications & Design Consultation

This step is crucial for us to understand your desired outcomes and help you generate technical specifications and designs for your product. Otherwise, this step is optional if you already have technical specifications and designs for the product to send us.

More on Phase I

Software Development & Product Delivery

Many tech-oriented companies still outsource portions of software development that are not part of their core competency. If this sounds like you, you could consider starting here because you’d know exactly what you want out of a product and will already have the in-house knowledge to understand how the software works by reading the documentation provided. Otherwise, this is the second step in the journey to making technology work for you.

More on Phase II

Training, Adoption, & Integration Services

If your staff isn’t comprised entirely of technical experts, we will also take the opportunity to collect (updated) org charts and initiate discussion surrounding training deployment media and schedules.

More on Phase III

Specifications & Design Consultation

This step is optional if you already have technical specifications and designs for the product to send us. Otherwise, this step is crucial for us to understand your desired outcomes and help you generate technical specifications and designs for your product.

How we work with you:

  1. Initial consultation and assessment (hourly fee, first 30 minutes free) - This gives you the opportunity to experience our communication style and gives us the opportunity to establish where you’re starting from, where you’d like to go or what your idea is. If you’ve done some technical legwork already, we would also cover what tools you currently use, what alternatives you’ve already tried, and what you liked or didn’t like about each of them. Due to the nature of custom software development, we will ask you for a ballpark budgetary figure. At the end, we will outline mutually agreed upon expectations and define our working relationship moving forward.
  2. Debrief and paperwork (fixed fee) - We will summarize what we covered during the initial consultation, send you an engagement letter, and draw up a service agreement. You can send us any documents you would like us to sign for us to review as well.
  3. Additional technical and business consulting (hourly fee) - Through additional consulting sessions, we can provide advice that is specifically applicable to your needs. Benefits can include:
    • General education/history about the field you’re interested in leveraging and existing technologies in that field
    • Identification of potential innovations that would produce a competitive edge for your company and/or company’s product in that context
    • Typical project components for that type of work and their associated costs
    • Realistic timeframes for development of the software
  4. Initial report (fixed fee) - We will conduct due diligence research on the specifics of your industry and identify potential practical applications and manifestations of your ideas to support the business advantage of developing your software. This can be a fairly detailed narrative regarding business implications and impact (e.g. pricing structure recommendations to offset specific overhead where applicable, etc.).
  5. Specifications (fixed fee) - Once you’ve selected the components you would like to see in your software based on your understanding of the initial report, we will package them up in a set of technical specifications for you. This helps communicate broad feature-based expectations to product managers and establishes a solid foundation for discussing and engaging in design work. (See “What are technical specifications?” above for a list of components.)
  6. Designs (fixed fee) - While the design can be delegated to the product manager if you are not very particular about the execution, (see components from “What are designs?” above,) this helps communicate expectations to the engineers and developers on a very detailed level. We will create technical instructions and visual representations for your software.
  7. Whitepaper (fixed fee) - Some clients need a document that can be posted externally. While specifications and designs are typically internal-only documents, we would be happy to re-package the content from both documents into an essay or treatise suitable for a broader audience.

(This outline is for illustrative purposes. A timeline specifically tailored to your project would be detailed in your Master Services Agreement.)

Software Development & Product Delivery

Many tech-oriented companies still outsource portions of software development that are not part of their core competency. If this sounds like you, you could consider starting here because you’d know exactly what you want out of a product and will already have the in-house knowledge to understand how the software works by reading the documentation provided. Otherwise, this is the second step in the journey to making technology work for you.

How we work with you:

  1. Initial consultation (hourly fee) - This gives you the opportunity to experience our communication style and for us to review your technical specifications and designs.
  2. Proposal preparation (fixed fee) - We will provide a summary of your desired results and a detailed quote based on your technical specifications and designs.
  3. Proposal presentation (hourly fee) - This gives you an opportunity to check for understanding.
  4. Engagement - We will send you a contract to sign with a master services agreement and statement of work.
  5. Initial deposit - We require an initial deposit to begin work on features. Depending on the project size, billing thereafter may be milestone-based or monthly.
  6. Check-ins - For larger projects, we may offer regular check-ins to keep you abreast of updates or progress and any required changes to the specifications.
  7. Feature delivery - Upon completion of each feature, we package up the code for you with a summary of work done, applicable documentation and instructions.
  8. Inspection period - This provides you with the opportunity to review the deliverables and report any material defects you would like us to resolve.
  9. Project completion - Your great idea lives! (This part isn’t set in stone.)

(This outline is for illustrative purposes. A timeline specifically tailored to your project would be detailed in your Master Services Agreement.)

Training, Adoption, & Integration Services

We highly recommend this if your staff isn’t comprised entirely of technical experts. Ideally, we would already have a fairly accurate idea of the number of users in your organization from designing the product, so being able to jump right in and draw up a rough quote should be a very smooth process.

How we work with you:

  1. Initial consultation(s) (hourly fee) - We will team up each of your team leaders with one of our experts for a walk-through. For example:
    • CMO/Sales Lead: Accounts integration, moving through the pipeline, quoting, and report building.
    • CFO: Chart of accounts setup, journal entry, reconciliation, and report building.
    • COO/CHRM: Talent acquisition pipeline, hiring/on-boarding, and report building.
    • CIO/CTO: Back end maintenance, security, permissions, and report building.
    We will also take the opportunity to collect (updated) org charts and initiate discussion surrounding training deployment media and schedules.
  2. Debrief & training plan preparation (fixed fee) - We will summarize what was covered during the initial consultations, note your comments, and address any feedback you had. We will also recommend training media and propose a training schedule accordingly.
  3. Curriculum writing (fixed fee) - We will compile the training curriculum for each training session. Training curricula will be tailored to each medium and role.
  4. Training delivery (hourly fee) - We will deliver the training sessions in the training schedule, solicit feedback from trainees, and deliver copies of all training materials upon completion of each training series.
  5. Follow-up (fixed fee) - After allowing sufficient time to put learning into practice, we will distribute follow-up surveys to all trainees, compile the results, and offer to provide additional trainings to cover any gaps. If it makes sense for your industry, we may also recommend regular trainings.

(This outline is for illustrative purposes. A timeline specifically tailored to your project would be detailed in your Master Services Agreement.)

How to reach us: